MCP Server Troubleshooting

Authentication Issues

"Subscription required" error

You need an active Aurora Intelligence subscription to use the MCP server. Sign in at aurora-intelligence.tech and ensure your subscription is active.

OAuth flow doesn't complete

• Make sure your browser allows popups from your AI client
• Try clearing cookies for aurora-mcp.stefandukic209.workers.dev
• If using Claude Desktop, restart the app after updating the config

Token expired

Tokens expire after 7 days. Your AI client should automatically prompt you to re-authenticate. If not, remove and re-add the MCP server connection.

Data Issues

No campaigns returned

• Verify you have at least one campaign in your Aurora dashboard
• Ensure you're signed in with the same account that owns the campaigns

Empty results for brand visibility / citations / keyword counts

• Check that the campaign has completed tracking jobs
• Try widening the date range or omitting date filters entirely
• New campaigns may take up to 24 hours to generate their first results

Data seems outdated

Aurora tracks AI providers on a scheduled basis. Data freshness depends on your campaign's tracking frequency. Check your campaign settings in the Aurora dashboard.

Connection Issues

"Failed to connect" in Claude Desktop

1. Verify the URL is exactly: https://aurora-mcp.stefandukic209.workers.dev/mcp
2. Check your internet connection
3. Restart Claude Desktop

Server not responding

The MCP server runs on Cloudflare Workers with global availability. If you experience issues:

1. Check Cloudflare Status for outages
2. Try again in a few minutes
3. Contact support at aurora-intelligence.tech if the issue persists